Shipping & Returns

Delivery:

Free shipping to EU countries on orders over €99.
Delivery in Europe costs €9 on orders under €99 (EU membership countries with no additional customs only).
Delivery in the rest of the world costs €27.
Fast delivery - we work hard to ship orders placed before 12.00 CET the
same day.

Returns:

We offers extended returns, and you have 30 days right of return with
us. Items must be in their original box and packaging and in unused condition.

In addition to the item itself, which has to be securely packed, please attach your packaging slip or a copy of the invoice.

Please note that for stock sales / sales, there is only a 14-day return policy.

If you regret the purchase and want to return, you must send the item back to the following address at your own expense:

ENAMEL Copenhagen

HC Andersens Boulevard 51, 2. th

1553 København V, Denmark

 

Please note: We do not accept return packages sent to a parcel box / parcel shop or by COD (Cash on delivery). Returns are to be sent directly to our address. 

If you have paid by credit card the amount will be refunded to the same card as you paid with when placing the order, within a few days.

Learn more about returns here